Purchasing Luci Lights

How much does shipping cost?

It depends on where you live. Costs are calculated during checkout, so you'll see the total shipping cost before you buy.

Can I order from outside the U.S.?

You can order from anywhere in the world!

Can I send them as gifts?

Please do! Just make sure your shipping address and billing address are different.

Can I track my order?

Of course! You’ll get an email with the tracking number once it ships. If you don’t get your email, please contact Customer Service at support@mpowerd.com and we’ll get back to you ASAP.

Are there discounts for large orders?

Yes! Find out if you qualify by emailing sales@mpowerd.com.

Is it possible to co-brand with Luci lights?

Yes! Get the details by filling out our quick form here. Someone will get back to you right away. 

Are MPOWERD products available in stores?

Oh yeah, big time. We're in over a thousand retailers in the US alone. If you're the type of person who goes to a website for info, but still loves the ol' brick & mortar, email support@mpowerd.com and we'll tell you where to find the closest store.

Do you have a product warranty?

Yep. All of our products have a one-year warranty for manufacturing-related issues from the date of receipt. The warranty policy is available in full here. Have a question about yours? Send an email to support@mpowerd.com.

What is your return policy?

If you bought a Luci light through our website, you can return it within 30 days of purchase, no questions asked, as long as it's unopened. If you bought at a store, you'll need to check their specific return policy. We also have a 1 year warranty in case you run into any issues with your light! For more info, please reach out to our team at support@mpowerd.com.

Can I recycle my Luci light?

Yes! Just send an email to recycling@mpowerd.com and we'll fill you in. 

MPOWERD's Luci User Manual

MPOWERD's Luci User Manual

May 18, 2017

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February 18, 2016

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How Luci Works

February 18, 2016

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